Cookie policy

This policy explains how Jackson & Ashley uses cookies and similar technologies on jacksonandashley.com, and the choices you have over them. For more on how we handle your personal information, see our Privacy policy.

What cookies are

Cookies are small text files that a website places in your browser. They keep the site working, save your settings and tell us which parts of the store get used. We use a few related tools too, such as pixels, web beacons and local storage. In this policy we call all of these "cookies".

The cookies we use

Essential cookies: These are needed for the store to work. They let you move between pages, keep items in your cart and check out securely. Because the site can't run without them, they can't be switched off.

Preference cookies: These remember settings you've chosen, such as your region, so you don't have to set them again each time you visit.

Analytics cookies: These show us how people use the site, such as which pages are visited most and where we can improve. Tools such as Google Analytics fall into this group.

Marketing cookies: These help ad platforms we work with, like Google and Meta, show you Jackson & Ashley ads elsewhere online and tell us which of our ads are working.

Third-party cookies

Some cookies are set by the services we work with rather than by us. These include Shopify, which hosts our store and checkout, plus the companies that handle payments, site analytics and our ads. Each of these providers handles the information its cookies collect under its own privacy policy.

Your choices

Where the law requires it, we ask for your consent before setting non-essential cookies. You can change your mind at any time through our cookie banner or on our Your Privacy Choices page.

You can also block or delete cookies in your browser settings, and most browsers can warn you before a cookie is stored. If you block essential cookies, parts of the store won't work and you may not be able to complete a purchase.

Global Privacy Control (GPC): If your browser or device sends a Global Privacy Control signal, we treat it as a request to opt out of targeted advertising cookies where the law requires it.

How long cookies last

Session cookies only last while your browser is open and are deleted when you close it.

Persistent cookies stay on your device for a set time, from a few days to several months, so the site can recognize your device when you come back.

Changes to this policy

We may update this policy from time to time to reflect changes to the cookies we use, new technology or legal requirements. Changes take effect as soon as they're posted on this page.

Contact

Email support@jacksonandashley.com or call +1 (917) 764-1369, Monday to Friday, 9am to 5pm ET. We reply within one business day.

Jackson & Ashley, 19-50 Steinway St, Astoria, NY 11105, USA